Frequently Asked Questions

Quick answers to the most common questions.

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Frequently Asked Questions

When is rent due?

What happens if I pay late?

How do I submit a maintenance request?

What counts as an emergency vs. routine maintenance?

Will my rent go up?

Can I have a pet?

Can I sublease or add a roommate?

What notice do I need to give to move out?

What happens at the end of my lease?

Who pays for utilities?

Can I paint or make changes to the unit?

What do I do if I’m locked out?

How do I reach Lucas in an emergency?

What is the security deposit and how do I get it back?

What is renters insurance and do I need it?

Where do I park?

What day is trash pickup?

Thinking About Buying?